1. Firm Details
Tanah Partners is a law firm practising in Malaysia and duly registered under the Legal Profession Act 1976. Our principal place of business is Suite 12-3, Menara Naga, Jalan Tun Razak, 50400 Kuala Lumpur. All solicitor–client relationships are formed under Malaysian law and are subject to the rules and regulations of the Bar Council Malaysia and the relevant State Bar Committee.
References to "we", "us", or "the firm" throughout these terms are references to Tanah Partners. References to "you" or "client" are references to the person or entity who instructs us or submits an enquiry through our website.
2. Scope of These Terms
These terms apply to:
- All visits to and use of our website at tanahpar.info
- All enquiries submitted through the website contact form
- All engagements where we act as solicitors for a matter
Where a matter-specific engagement letter or retainer agreement is issued, the terms of that document will take precedence over these general terms to the extent of any inconsistency. These general terms otherwise continue to apply as supplementary conditions throughout the engagement.
3. Website Use
The content published on this website is provided for general informational purposes only. It does not constitute legal advice and should not be treated as such. Visitors are encouraged to seek specific legal advice on any matter of concern before taking any action.
We take reasonable steps to keep website content current and accurate. However, property law in Malaysia is subject to legislative and regulatory change. We do not warrant the accuracy, completeness, or timeliness of any information published on the website, and we accept no liability for reliance on it.
Unauthorised reproduction, distribution, or modification of website content — including text, structural elements, and visual design — is not permitted without our prior written consent.
4. Enquiry Submissions
Submitting an enquiry through our website does not create a solicitor–client relationship. An engagement commences only upon our written acceptance of your instructions, typically confirmed through an engagement letter or matter-opening communication, and subject to satisfactory completion of our client acceptance procedures including identity verification under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
We will endeavour to respond to website enquiries within two working days. We are under no obligation to accept any particular matter, and we reserve the right to decline instructions where a conflict of interest exists or where we do not have the capacity to act.
5. Our Services
We offer the following categories of legal services in relation to property matters in Peninsular Malaysia:
- Residential Conveyancing — sub-sale and direct-from-developer transactions, loan documentation, stamp duty, and memorandum of transfer
- Commercial Property & Leasing — commercial lease drafting and advisory, tenancy agreements, commercial acquisitions, and charge documentation
- Title Disputes, Caveats & Land Office Proceedings — caveat applications and removals, boundary disputes, strata management disputes, and proceedings before the Land Administrator and the High Court
The precise scope of services for any particular matter will be set out in the engagement letter issued to you at the commencement of the matter. Unless expressly included in the engagement letter, related or ancillary matters are not covered within the quoted fee.
6. Fees and Disbursements
Our fees are structured in accordance with the Solicitors' Remuneration Order 2023 where applicable, and are otherwise agreed in writing with you prior to commencement of work. Indicative fee ranges published on our website represent starting points based on typical matters and are subject to adjustment depending on the complexity, value, and circumstances of each transaction.
Disbursements — including stamp duty, land office fees, search fees, courier, and any other out-of-pocket expenses incurred on your behalf — are payable by you in addition to our professional fees. We will provide estimates of anticipated disbursements at the outset and notify you of material variations as the matter progresses.
We may request payment of a deposit or advance on account of fees and disbursements before commencing work. Our invoices are due for payment within fourteen (14) days of the date of issue unless otherwise agreed. We reserve the right to suspend work on a matter where invoices remain outstanding beyond this period.
7. Client Obligations
To enable us to act effectively on your behalf, you agree to:
- Provide complete, accurate, and timely instructions throughout the matter
- Promptly supply all documents and information we request, including identity verification documents
- Notify us of any changes to your contact details, financial circumstances, or the relevant property that may affect the matter
- Pay our fees and disbursements as invoiced and within the agreed timeframes
- Respond to our correspondence in reasonable time, particularly where deadlines apply to the transaction
We will not be responsible for any loss or delay arising from incomplete or delayed instructions, or from your failure to provide required documents within the timelines set by the land office, financier, or other relevant authority.
8. Confidentiality
We maintain strict confidentiality in respect of all information you disclose to us in the course of an engagement. We will not disclose confidential information to any third party without your consent, except where required by law, court order, or applicable professional rules — including obligations arising under AMLA or the Legal Profession (Practice and Etiquette) Rules 1978.
Our confidentiality obligations do not apply to information that is already in the public domain, or information that we receive from a third party who is not subject to a duty of confidence in relation to it.
9. Conflict of Interest
Before accepting any instructions, we carry out conflict checks in accordance with the Rules of the Malaysian Bar. If a conflict of interest arises during an existing engagement, we will notify you promptly and, where appropriate, seek your informed consent or take such other steps as our professional obligations require. In some circumstances, we may need to decline or withdraw from part or all of a matter.
10. Limitation of Liability
This section contains limitations on our liability. Please read it carefully before instructing us.
Our liability to you for any loss or damage arising from our services is limited to the amount recoverable under our professional indemnity insurance policy maintained in accordance with the Bar Council's requirements. We do not exclude liability for loss arising from fraud, dishonesty, or wilful default on our part.
We are not liable for:
- Losses resulting from information you provide that is incomplete, inaccurate, or misleading
- Decisions made by land offices, courts, financiers, or other third parties that are outside our control
- Changes in law, regulation, or administrative practice that occur after we have issued our advice
- Consequential, indirect, or economic losses not directly caused by our professional negligence
Nothing in these terms affects any right you may have under Malaysian law that cannot be limited or excluded by contract.
11. Termination of Engagement
You may terminate our engagement at any time by written notice. You will remain liable for fees and disbursements incurred up to the date of termination, as well as any costs we have committed to on your behalf that cannot reasonably be recovered.
We may withdraw from acting for you where:
- You have failed to pay our invoices as required
- You have provided instructions that we are professionally unable to follow
- A conflict of interest arises that cannot be resolved with your consent
- Continuing to act would breach our professional obligations under the Legal Profession Act 1976 or any applicable rules of conduct
Upon withdrawal, we will provide reasonable notice where circumstances permit and take reasonable steps to protect your immediate interests, including informing you of any imminent deadlines.
12. Complaints
We take the quality of our service seriously. If you are dissatisfied with any aspect of our work or conduct, please raise your concern in the first instance with the partner responsible for your matter. You may write to us at [email protected] or by post to Suite 12-3, Menara Naga, Jalan Tun Razak, 50400 Kuala Lumpur.
We will acknowledge receipt of your complaint within five working days and aim to provide a substantive response within twenty-one working days. If you remain dissatisfied after our internal process, you may refer the matter to the Advocates and Solicitors Disciplinary Board or the Bar Council of Malaysia.
13. Governing Law and Jurisdiction
These terms and any engagement governed by them are subject to the laws of Malaysia. Any dispute arising from the use of this website or from our services that is not resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the courts of Malaysia.
14. Changes to These Terms
We may revise these terms from time to time. The current version is always available on this page, and the "Last Updated" date at the top indicates when revisions were last made. Material changes will be communicated to existing clients by email. Continued instruction of the firm following notification of a change constitutes acceptance of the revised terms.
15. Contact Us
For questions about these terms or about our services generally:
Tanah Partners
Suite 12-3, Menara Naga, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
Telephone: +60 3-7784 2963
Email: [email protected]
Office hours: Monday to Friday, 9:00 am – 5:30 pm; Saturday by appointment.